Unlocking Digital Efficiency: Concept Bespoke Interiors

Concept Bespoke Interiors, a distinguished London-based construction company, renowned for delivering luxury homes with an emphasis on bespoke services, recognised the need to innovate their documentation process. They sought a digital solution to replace their traditional paper-based system.

“Whilst everything that is new requires time to adopt, the team at SymTerra have been quick to provide support whenever called upon, and they have been instrumental in helping us to put in place more efficient administrative practices to cover our every day site & project activities.”

Richard Carlow, Construction Director at Concept Bespoke Interiors

Results

The ease of use of SymTerra's platform facilitated a smooth shift from paper to digital, enhancing record-keeping accuracy and accessibility.

Digital Transformation

The digital transformation had a positive environmental footprint by significantly reducing paper usage.

Reduced Environmental Impact

CBI's collaboration with SymTerra led to the creation of unique dashboards, tailored to meet CBI’s specific needs, showcasing the flexibility and collaborative potential of the SymTerra platform.

Improved Reporting

Partnering with SymTerra, CBI leveraged the comprehensive digital platform to streamline their operations. The Form Builder feature helped CBI to convert many of their standard Health & Safety (H&S) forms on SymTerra, leading to the generation of over 1000 documents in the first year. This transition not only digitised their existing forms but fostered the creation of dozens of custom forms, thereby driving significant resource savings and elevating operational efficiency.

Solution Implementation

The Form Builder feature considerably streamlined documentation processes, yielding substantial time and cost savings. The daily digest email feature of SymTerra, automated to provide a comprehensive summary of updates at 6 AM daily, kept the management constantly informed, enhancing decision-making. Additionally, the collaboration between CBI and SymTerra in crafting unique dashboards using Power Apps showcased CBI's expertise in creating custom solutions that cater to their unique needs. CBI's expertise in custom solutions was further displayed by their collaborative creation of unique dashboards with SymTerra, using their data and Power Apps to create interfaces that cater specifically to their unique needs. CBI actively engaged with SymTerra to provide invaluable feedback and suggestions. Noteworthy contributions included an automatic PDF naming feature and varied question types on the Form Builder, which were integrated into SymTerra, enhancing the platform's functionality and user experience.

Key Achievements

The collaboration between Concept Bespoke Interiors and SymTerra exemplifies the transformative potential of digital tools in the construction sector. By leveraging SymTerra's innovative features, particularly the Form Builder, CBI not only enhanced operational efficiency but also contributed to the platform’s evolution, embodying a true partnership aimed at fostering digital transformation in the construction industry.

Conclusion

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Project teams of all sizes are using SymTerra to change their projects for the better. And we have the case studies to prove it.

“The construction teams at Blue Sky Building use SymTerra because it provides an excellent way to report and communicate on site. Information is easily searchable and available long after the project is completed. The management team like SymTerra because it frees up project staff and gets boots on the ground rather than being in the site office completing daily paper work. It is used to document the full project life cycle from preconstruction through to construction management and project management.”

James Daniel, IT Manager, Blue Sky Building

“With previous systems, we took photos on one platform and allocated the activity to the engineer on another for comments from site. We would then have to merge the data on to a word document copying text and adding photos to share with the client or other teams. This was time consuming and meant we'd have to limit or loose data, photos or miss information. With SymTerra, all info/photos are in one place to view/document making data sharing simple without having to transfer from multiple systems.”

Joe Taylor, Operations Manager, Lanes Group