How to use SymTerra
App Tutorials
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How to Complete a Site Diary
Quick guide to SymTerra app to help you get started.
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How to update Activity % Complete / Forecast End Date
Guide to activities in SymTerra app.
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How to Change Programme / Project
Learn how to switch between different programmes & projects.
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How to Reply to SmartNotes (Quick Comms)
Quickly Reply and send SmartNote to improve communication.
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How to Add other Users
Learn how to add team members to SymTerra.
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How to share SmartNotes
Send completed reports from your mobile using WhatsApp, Teams or Email
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Notifications
Set up and manage notifications to make sure you never miss out.
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Annotate Photos
Learn how to add annotations to images.
Web Tutorials
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How to Complete a Site Diary
Quick guide to SymTerra Web to help you get started.
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How to update Activity % Complete / Forecast End Date
Guide to activities in SymTerra web.
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How to Add other Users
A guide to adding team members and managing permissions on the web.
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How to Search and Download SmartNotes
Watch how to Search for information on SymTerra Web
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How to use the Dashboards
See how to get the most out of SymTerra’s Dashboards
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Forgot Password
Follow this quick guide to reset your SymTerra account password easily.
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Deleting SmartNotes
How to delete SmartNotes if needed.
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Uploading Docs to Web SmartNotes
How to upload documents.
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Access is managed by the relevant project’s administrator not by us, please contact the project team for help.
Alternatively contact SymTerra (links below)
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We support Apple and Android phones and tablets. These need to have Wi-Fi and/or 3G as a minimum and ideally Wi-Fi plus 4G or faster connection. You will require an internet connection at all times except to draft and save reports.
Screen size should be at least 4.5 inch (11.5cm - diagonal measurement) to get the best out of the app, ideally 5.5 inch and above. devices should have a minimum of 15% of storage free to ensure the device operates optimally.
Apple min requirements:
iOS 14.0 and above operating system.
Phones: iPhone 7 or newer
iPads: from 2017 or newer
Android Minimum requirements:
Android 10 and above
Due to the vast number of devices using Andriod it isn’t possible to provide a specific list of min requirements. A detailed list of requirements for Android 10 is available here: https://source.android.com/compatibility/10/android-10-cdd.pdf
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Contact SymTerra (links below)
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Contact SymTerra (links below)
Also, Get 24-Hour Project Updates Delivered to Your Inbox
With SymTerra’s email functionality, stay on top of your projects with daily 24-hour summary emails. Choose which projects you want updates for, set your distribution list, and receive a detailed breakdown of your project’s status in an easy-to-read format.
Customisable Project Updates: Select the projects you want to track and receive summaries tailored to your specific needs.
Red, Amber, Green (RAG) Status: Get quick insights into project health, with status indicators for each area of your project. Focus your attention where it’s needed most.
One-Click Access to Detailed Reports: The summary email provides a direct link to the full report, so you can dive deeper into the details with just one click.