Real-time digital PMO at scale.
20% projected cost savings.
How Severn Trent Water, Movar, and SymTerra built an award-winning Digital PMO delivering live site data, automated reporting, and AI-powered insights across a £6.6 billion AMP8 capital programme.
"STW have found SymTerra to be a really useful tool in bringing updates from site into the office, enabling updates and information to be shared quickly and easily."
The Challenge: Delivery in the Dark
With a capital programme exceeding £6.6 billion under AMP8, Severn Trent Water needed seamless coordination between field teams and head office. Instead, they faced fragmented systems and limited visibility.
Disjointed communication
Field teams and office-based project managers struggled with inconsistent and disconnected communication, leading to misaligned priorities and delayed decisions.
Inefficient reporting
Legacy spreadsheet-based systems made project reporting time-consuming and prone to errors, hindering real-time insights across the programme.
Resource allocation challenges
Difficulty in accurately tracking progress and forecasting needs resulted in suboptimal resource allocation and escalated costs across the portfolio.
Scaling operations
The growing number of projects required a scalable system to maintain governance and control without disproportionately increasing overheads.
Results in Just Six Months
From day one, the system transformed how data moved between site and office.
What This Delivered
Productivity Gains
Manual data tasks replaced by intelligent automation, freeing up time for strategic work.
Faster Decisions
AI-generated narratives provide instant clarity, helping teams respond to challenges proactively.
Up to 20% Cost Savings
Fewer delays, better resource planning, and improved schedule adherence across the programme.
Cultural Shift
A lasting change in how projects are managed, driven by transparency, agility, and accountability.
Global Project Controls Innovation of the Year
This programme won the Global Project Controls Innovation of the Year award, recognising the impact of combining real-time site data with intelligent project controls.
The Solution: PMO Meets Site Reality
Together, Movar and SymTerra designed a solution that connected site teams with head office, turning live field data into actionable project intelligence.
Live progress tracking from site crews
SymTerra empowered field teams to provide live updates from the ground, feeding directly into a digital project controls system. This eliminated communication silos and dramatically accelerated response times.
Connected plans, data, and reports
The system connected project plans from Primavera P6 with real-time updates from SymTerra, survey data, and site reports, all consolidated into a live reporting suite using the Microsoft Power Platform.
Driving innovation and efficiency
This collaboration was about more than just technology. It was a shared commitment to innovation, operational excellence, and empowering people with the tools and training to succeed.
Why It Worked
What we did
- Real-time site capture
- PMO strategy alignment
- Live dashboards
- Trusted site input
Why it mattered
- No delays. No chasing. Just clarity.
- Teams did not need to change process. The tool fit around it.
- Not a "nice-to-have". A single source of truth.
- Used by people with boots on the ground, not just behind desks.
Want to see how SymTerra can transform your site communication?
Join Severn Trent Water, Thames Water, TfL, and dozens more teams using SymTerra to replace spreadsheets with real-time project intelligence.
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