Real-time communication across
complex DC doubling works.
How Cleshar used SymTerra to coordinate multiple teams across the Kent and Sussex DC Framework, replacing fragmented communication with a unified platform for voice, text, video, and image updates.
"SymTerra is making my job one hundred times easier!"
Key Results
What Cleshar achieved on the Kent and Sussex DC Framework with SymTerra.
Real-Time Data
Real-time tracking of all activities, enabling swift response to any changes or challenges on the DC doubling works.
Streamlined Communication
Increased efficiency in communication, with updates happening in real time instead of the typical delay between teams and contractors.
Improved Documentation
Comprehensive documentation with thousands of photos, updates, and reports providing an unprecedented level of detail and project assurance.
The Story
Complex DC doubling works across Kent and Sussex
As part of the Kent and Sussex DC Framework, Cleshar was tasked with complex and extensive DC doubling works. This operation demanded intricate planning, coordination, and communication between multiple teams.
The need for real-time communication and thorough documentation of each activity was paramount. Any delay or miscommunication could have led to costly rework or schedule overruns.
A unified platform that changed everything
Cleshar adopted SymTerra to provide a unified platform for recording work progress through voice, text, video, and images. This made communication across multiple contractors involved in the project easier and more efficient.
The platform provided real-time updates on all activities, ensuring stakeholders at all levels had a clear, up-to-the-minute view of the project's status. This facilitated quick responses to any changes and kept the project on track.
SymTerra is making my job one hundred times easier!
Cleshar's use of SymTerra exemplifies the potential of digital solutions to transform complex rail projects. The platform improved communication and coordination, and provided a robust documentation system, ensuring all works were accurately recorded and accessible for future reference.
Not convinced?
Give us 10 minutes, and we promise you will be.
More rail case studies
"Instead of WhatsApp, we used SymTerra on the Liverpool St Project to obtain live updates from site on over 500 planned activities during our critical 10-day Easter blockade."
"Kier uses SymTerra to capture engineering measurements and data, so that the output easily aligns with Network Rail's assurance processes. It's intuitive and easy for the whole team to use."