How Confined Space Group got their weekends back with SymTerra
Confined Space Group's Utilities Division carries out safety-critical remedial works in confined spaces across the water and utilities sector. SymTerra replaced paperwork that used to spill into evenings and weekends with reports completed on site, on the job.
It's the speed and simplicity of it all. It just makes life a lot easier.
Hear It From Confined Space Group
Tony Bowman, Utilities Division, on how SymTerra changed his working week.
Doing paperwork on a Saturday and Sunday, you end up losing your life. By doing it on site, in the van, once you get home, you shut the door and the job's done.
Tony Bowman, Utilities Division, Confined Space GroupPaperwork that followed the team home
Confined Space Group's Utilities Division carries out safety-critical remedial works in confined spaces for major water and utilities clients including Thames Water, Southern Water, and M Group, including installing and maintaining flood protection systems inside sewers, flap maintenance, and cleaning and servicing critical assets. The team draws on the expertise of ex and serving Firefighters, working to the highest standards of safety and professionalism.
Before SymTerra, on-site reporting meant taking photos and filling out paperwork by hand, work that technicians like Tony Bowman found genuinely frustrating to do on site. Too often that paperwork didn't stop when the working day ended. It followed the team home, and for many, it meant losing part of the weekend to admin instead of family time.
With the SymTerra app, reports get done on the job, on site, even from the van straight after a task. What used to spill into evenings and weekends now gets finished before the team even leaves site, giving technicians their time back without cutting corners on record-keeping.
The partnership has become part of how Confined Space Group presents itself in the field. Their vans now carry the SymTerra logo alongside their Achilles UVDB accreditations, a visible sign of the tools they trust to get the job done properly, on site.
Confined Space Group's van, liveried with the SymTerra logo alongside their Achilles UVDB accreditations.
At a Glance
What changed for Confined Space Group
Reporting moved from a weekend chore to a job that's finished before the van leaves site.
Photos and reports in one place
Taking pictures and filling out reports no longer means juggling separate tools, it all happens in one app.
Speed on site
Reports get done on the job, on site, without slowing down the work itself.
Finished before you leave the van
Reports can be completed on site, in the van, straight after the task is done.
Weekends back
Paperwork no longer spills into Saturday and Sunday. Once the door shuts, the job's done.
Simplicity, not admin
The app is straightforward enough that reporting feels like part of the job, not an extra task on top of it.
Better work-life balance
Technicians get their evenings and weekends back, without compromising on the quality of records kept.
Key Results
Faster On-Site Reporting
Photos and reports get done on the job, without slowing down the work.
Weekends Back
Paperwork no longer follows the team home into Saturday and Sunday.
Simpler Paperwork
Speed and simplicity replace what used to be a frustrating admin task.
"The paperwork irritates you on site, trying to take pictures and fill out reports. Whereas just using the SymTerra app, I can do it on site, on the job. It's the speed and simplicity of it all, it just makes life a lot easier. Doing paperwork on a Saturday and Sunday, you end up losing your life. But by doing it on site, in the van, once you get home, you shut the door and the job's done."
Tony Bowman
Utilities Division, Confined Space Group
Want to see it for yourself?
Join Confined Space Group and teams of all sizes using SymTerra to get reporting done on site, so it doesn't follow them home.
