Enable Infrastructure | Real-time reporting on a live London Underground project
Enable Infrastructure Ltd is a specialist civil engineering contractor delivering complex infrastructure projects, particularly within live rail environments. They operate as Principal Contractor on high-risk, operationally constrained schemes, working closely with clients such as London Underground to deliver safe, compliant projects to programme and budget.
On the Dollis Hill Replacement Retaining Wall project, Enable was appointed by MTR UK under the London Rail Infrastructure Improvement Framework to design and deliver a technically complex retaining wall replacement adjacent to operational railway lines
“Ultimately, SymTerra’s integration into the project’s communication and reporting processes ensured streamlined collaboration, improved decision-making, and supported on-time, safe delivery.”
Enable Infrastructure
The challenge:
Enable Infrastructure was delivering a complex retaining wall replacement within a live London Underground environment, where safety, coordination, and visibility were critical.
The project faced several key challenges:
Working adjacent to operational railway lines with zero tolerance for disruption
Managing a highly constrained site with limited space for plant, materials, and welfare
Coordinating multiple specialist contractors and temporary works activities
Providing clear, up-to-date reporting to London Underground without relying on delayed or manual updates
Making fast, informed decisions in a high-risk, operationally sensitive environment
Enable needed a way to keep site and stakeholders fully aligned in real time, while maintaining transparency and control throughout the project lifecycle.
The benefits of using SymTerra:
Using SymTerra delivered several clear benefits for Enable and their client:
Improved transparency across all stakeholders, including London Underground
Faster, better-informed decision-making through real-time access to site data
Reduced reliance on manual reporting and follow-up communication
Stronger collaboration and trust between Enable and the client
Consistent alignment between site teams and office-based stakeholders
