Everything you need to set up your account and start logging work for Thames Water.
Step 1: Setup
How to set up your company account
To get started on SymTerra you will need an invitation from Thames Water.
Once you have received this, follow the steps in the video below to accept your invitation, create your password, add your company profile, and set up your free SymTerra space.
Step 2 Logging Work
How to set up your company account
How to complete the Third Party Network Access Form — Web
If you are completing your forms on a desktop or laptop, watch the video below for a step-by-step walkthrough of completing and submitting the Third Party Network Access Form on SymTerra Web. ▶ Watch here
How to complete the Third Party Network Access Form — App
If you are completing your forms on a mobile device, watch the video below for a step-by-step walkthrough of completing and submitting the Third Party Network Access Form on the SymTerra app. ▶ Watch here
If you have any questions or queires please contact your Thames Water contact
If you have any questions about SymTerra please contact us using this email
