Everything OneTrace does.
Plus everything it doesn't.
Unlimited users. Full supply chain visibility. Integrations that actually connect to your existing tools. No per-seat price tag.
Don't take our word for it. Hit play.
Hear from the teams using SymTerra every day across infrastructure and construction.
Side-by-Side: SymTerra vs OneTrace
SymTerra wins on 7 of 11 key features. The rest? We match them.
| Feature | SymTerra ✦ | OneTrace |
|---|---|---|
| Pricing model | ✓ Unlimited users included | ✗ Per-seat pricing |
| Who it's for | ✓ Whole supply chain | ✗ Subcontractors only |
| Dashboards | ✓ Custom, real-time | Standard reporting |
| Integrations | ✓ SharePoint, OneDrive, ACC, Asta, OPC + more | Limited |
| Sectors covered | ✓ All construction & infrastructure | ⚠ Primarily fire protection |
| Custom forms | ✓ Yes | ✓ Yes |
| Mobile app | ✓ iOS & Android | ✓ iOS & Android |
| Drawing markup | ✓ Yes | ✓ Yes |
| Timesheets | ✓ Yes | ✓ Yes |
| WhatsApp replacement | ✓ SmartNotes | ✗ No |
| Built-in AI | ✓ SmartNotes AI | ✗ No |
What you get with SymTerra that OneTrace doesn't offer
These aren't minor extras — they're the features teams actually switch for.
Whole Supply Chain Visibility
OneTrace is built for subcontractors only. SymTerra connects your clients, main contractors, supply chain partners, and site teams — all in one platform, all seeing the same data.
SmartNotes — Replace Text Messages
Stop losing critical site info in text message threads. SmartNotes gives you a structured, auditable alternative that's faster to use and impossible to lose.
AI-Powered Reporting
SymTerra's built-in AI analyzes your site data and helps generate reports automatically. Spend less time at a desk and more time managing the job.
Deep System Integrations
Connect directly to SharePoint, OneDrive, Google Drive, Autodesk Construction Cloud, Asta, OPC and more. OneTrace's integrations are limited.
Simple, Transparent Pricing
Choose the plan that fits your team. No hidden fees. Unlimited users on every plan.
- Unlimited history
- Daily summary email
- Form Builder
- Unlimited workflows
- Archive projects
- Online support (Teams/email)
- Video training & manual
- 3 setup sessions
- Mobile & web
- Unlimited projects & users
- Unlimited history
- Daily summary email
- Custom summary email groups
- Standard dashboard
- 1x customized dashboard
- Form Builder
- Unlimited workflows
- Archive projects
- Activities, scheduling & inductions
- Timesheets
- Online support (Teams/email)
- Video training & manual
- 3 days setup support
- 2 days online training included
- Mobile & web
- Unlimited projects & users
- Unlimited history
- Daily summary email
- Custom summary email groups
- Standard dashboard
- 3x customized dashboards
- Everything in Standard, plus:
- Subcontractor management
- Drawings
- Standard asset management
- Online support (Teams/email)
- Video training & manual
- 10 days setup support
- 10 days online training included
- 2 days migration support
- Mobile & web
- Unlimited projects & users
- SharePoint, Teams & Google Workspace
OneTrace charges per seat.
That adds up fast when your project grows.
Here's what actually happens:
You start with 5 licenses for your site team. Then the client wants access. The main contractor needs visibility. Your supply chain partner needs to upload documents. Suddenly you need 15+ seats — and your software bill has tripled.
With per-seat pricing, every new person on your project is a new line item on your invoice.
Per-seat model = costs climb with every user
With SymTerra, you pay one flat price — unlimited users from day one. Add clients, contractors, site crews, and supply chain partners without ever watching the bill climb.
Worried about switching? Don't be.
We make moving from OneTrace (or any other tool) as painless as possible.
Start your free trial
Sign up in 2 minutes. Run it alongside your existing tool if you want.
We set you up
Book a kick-off call. We'll build your forms, configure your dashboards, and import your team — for you.
Your team's live
Most teams are up and running within a day. Your operatives only need the mobile app — no training manual needed.
Questions you probably have
Is switching from OneTrace difficult?
No. Most teams are fully set up and running within a day. We handle the heavy lifting — building your forms, configuring dashboards, and getting your team onboarded. You can even run both tools side by side during your trial.
Will my site team actually use it?
SymTerra was designed for workers on site, not project managers at a desk. The mobile app is fast, simple, and doesn't need a training manual. That's why our adoption rate is so high — if your team can use WhatsApp, they can use SymTerra.
What does "unlimited users" actually mean?
Exactly what it sounds like. You pay one flat monthly price and can add as many users as you need — clients, contractors, operatives, supply chain partners — with no extra charge. No per-seat fees, no surprise costs.
We're not in fire protection. Does SymTerra still work for us?
Absolutely. While OneTrace has primarily grown in the fire protection sector, SymTerra is used across all construction and infrastructure — from water and utilities to rail, highways, and building services. The forms and workflows are fully customizable to your trade.
What if I want to cancel?
No lock-in. You can cancel at any point with a full 30-day money-back guarantee. If you stay on and later decide to leave, it's just 30 days' notice. No long contracts, no penalty fees.
Less time filling out forms. More time doing the actual job.
Built for Workers
Designed for site — not a desk. Your team picks it up in minutes, not days.
Built for Simplicity
Text, images, video — capture updates fast and keep everyone connected.
Built for Sharing
Instantly share with anyone on or offsite. Clients, contractors, the full team.
Built for Security
Role-based permissions. You control exactly who sees what.
Want to see how SymTerra compares — live?
We'll walk you through a real project setup. 15 minutes, no pressure.
Book a Demo