Delivering full job traceability with Alternative Fuel Diagnostics

Alternative Fuel Diagnostics (AFD) provides specialist diagnostics and maintenance for electric and hybrid vehicle fleets across the UK. Before SymTerra, AFD had limited visibility of work carried out on customer sites.

Using SymTerra, AFD now captures live data from every job, including parts used, hours worked, and travel time, which gives complete transparency for both customers and the back office. The business now benefits from full traceability across all field operations.

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“SymTerra is a great app — very easy to use. All the guys are comfortable and confident using it, and it gives full traceability for both our customers and the team on the floor.”

Michael Morris, Director, Alternative Fuel Diagnostics

Key Results

Full transparency

Complete visibility of every job carried out on customer sites, including parts used, hours worked, and travel time. This ensured accurate reporting and accountability across all projects.

Improved customer confidence

Real-time updates from field teams provided the back office with up-to-date information on active and completed jobs. This enabled faster decision making and seamless coordination between teams.

Live job data

With a full audit trail of every intervention, AFD can now easily share verified records of work completed. Customers have greater trust in the service delivered and confidence in job quality and traceability.

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Teams of all sizes are using SymTerra to change their projects for the better. And we have the case studies to prove it.

“Kier uses SymTerra to capture engineering measurements and data, so that the output and communication easily aligns with Network Rail's assurance processes. It's intuitive and easy for the whole team to use.”

Ben Biollo - Operations Manager, Kier

“Just wanted to thank SymTerra for your support, you’re really making my job hundred times easier!”

Pasquale Intrieri - Assistant Project Manager, Cleshar

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