Case Study: Fleet Diagnostics

Full job traceability.
Every part. Every hour. Every site.

How Alternative Fuel Diagnostics used SymTerra to capture live data from every job, giving complete transparency for customers and the back office across all field operations.

Unlimited users Full site management Built-in AI Cancel anytime

"SymTerra is a great app, very easy to use. All the guys are comfortable and confident using it, and it gives full traceability for both our customers and the team on the floor."

Michael Morris
Director, Alternative Fuel Diagnostics

The Story

AFD SymTerra video

See AFD in action

Watch how Alternative Fuel Diagnostics uses SymTerra to deliver full job traceability across their field operations, capturing parts, hours, and travel time in real time.

Watch on YouTube

Complete transparency from the field

Before SymTerra, AFD had limited visibility of work carried out on customer sites. There was no structured way to track parts used, hours worked, or travel time from the field.

Now every job is tracked with live data, giving both customers and the back office a full picture of what has been done, where, and when.

AFD team using SymTerra
Measurable Impact

Key Results

What AFD achieved with SymTerra across their field operations.

Transparency icon

Full Transparency

Complete visibility of every job carried out on customer sites, including parts used, hours worked, and travel time. Accurate reporting and accountability across all projects.

Confidence icon

Improved Customer Confidence

Real-time updates from field teams provided up-to-date information on active and completed jobs, enabling faster decision making and seamless coordination.

Live data icon

Live Job Data

With a full audit trail of every intervention, AFD can easily share verified records of work completed. Customers have greater trust in service quality and traceability.

"

SymTerra is a great app. Very easy to use. It gives full traceability for both our customers and the team on the floor.

Full Quote

SymTerra is a great app, very easy to use. All the guys are comfortable and confident using it, and it gives full traceability for both our customers and the team on the floor.