Greenchurch Developments Digital Shift: Streamlined RFIs, Inspections & Daily Diaries

Greenchurch is a forward-thinking construction and development business delivering multi-disciplinary projects across the UK. With a strong focus on quality, compliance, and efficient project delivery, the business combines experienced site teams with modern construction management practices. Greenchurch operates multiple live developments simultaneously and works closely with designers, subcontractors, and project managers to maintain high standards from design through to handover.

SymTerra has significantly improved how Greenchurch captures, shares, and manages information across its projects. By replacing paper-based processes and multiple disconnected apps, Greenchurch now keeps all inspections, daily diaries, RFIs, design queries, timesheets, and evidence in one place. Site teams have fully adopted the platform because it makes their day easier by reducing email traffic, eliminating manual Excel updates, and speeding up communication with design managers and consultants. SymTerra has also strengthened record-keeping: daily inspections and photos have proven invaluable for dispute resolution and progress tracking, while dashboards provide real-time visibility across projects. Overall, SymTerra has streamlined workflows, improved compliance, and created a single source of truth for the entire Greenchurch team.

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“Every time we've put something in SymTerra, it's knocked two or three other things out that we were doing before. It’s made three jobs into one job.”

“The daily inspections were invaluable… they proved exactly where we were on site. Without SymTerra we would never have found that information.”

“We introduced a dead simple form for the accounts team… and it’s streamlined everything. They think it’s great — we were waiting weeks before, now it’s weekly.”

Robert Marson, Operations Manager, Greenchurch Developments

Key Results

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Centralised Reporting

All RFIs, diaries, inspections and evidence are stored in one place, eliminating the need to search through Dropbox, emails or paper folders.

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Reduced Admin & Email Traffic

Automated tracking replaces manual Excel updates and long email chains — turning multiple separate tasks into one streamlined workflow.

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Better Visibility & Accountability

Daily diaries, photos and timestamps provide clear, reliable records that support decision-making, progress tracking and dispute resolution.

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Easy to use. Simple to implement. A little bit life-changing. 

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