HSQE

Snagging

Defects happen. Losing track of them shouldn't.

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SymTerra snagging and defect management software
Snag raisedKitchen — Unit 14
3 snags closedBlock B today
SymTerra snagging workflow and defect assignment
Capture

Raise snags on the spot.

  • Raise snags instantly
  • Attach photos and evidence
  • Assign ownership
SymTerra snagging dashboard with closure tracking
Close-out

Track every defect to resolution.

  • Track closure progress
  • Reduce backlog
  • Improve accountability

Why teams use SymTerra for snagging

Spreadsheet snag lists lose context, delay close-outs, and create arguments about who's responsible. SymTerra fixes all of that.

Photo-evidenced defects

Every snag includes timestamped, geotagged photos. No ambiguity about what the defect is, where it is, or when it was found.

Pinned to drawings

Drop snags directly onto your site plans. The responsible party can see exactly where the defect is without a site visit.

Clear ownership

Assign every snag to a specific subcontractor or team member with a deadline. No more "I didn't know that was mine."

Live closure dashboards

Track open, in-progress, and closed snags across every project in real time. Spot which subcontractors are falling behind before it impacts handover.

Automatic notifications

Assigned parties are notified the moment a snag is raised. Overdue reminders are sent automatically. No one needs to chase.

Full audit trail

Every snag has a complete history. Raised, assigned, updated, closed. When disputes arise, you have the evidence to resolve them.

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30 minutes. No pressure. We'll show you exactly how SymTerra can eliminate your snagging backlog.

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